This Privacy Policy explains how Auto Gates and Fencing (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit our website, purchase our products, or engage our gate automation and fencing installation services. We are committed to handling personal information responsibly and in accordance with applicable Australian privacy laws.
1. Collection of Information
When you visit our website or engage with our products and services, we may collect certain types of information from you. This helps us respond to enquiries, provide quotes, and deliver our services effectively.
1.1 Personal Information
We collect personal information that you choose to provide, such as your name, phone number, email address, site address, and other details submitted when requesting a quote, placing an order, or booking an installation.
1.2 Non-Personal Information
We may automatically collect non-personal information such as IP address, browser type, device information, referring pages, and general website usage data to help us understand how visitors use our website and to improve performance and usability.
1.3 Cookies
Our website may use cookies and similar technologies to enhance your browsing experience, remember preferences, and support basic website functionality. You can control cookie settings through your browser preferences.
2. Use of Information
We use the information we collect for purposes related to our business operations, including:
2.1 Providing and managing our products and installation services.
2.2 Responding to enquiries, preparing quotes, and processing orders.
2.3 Communicating with you regarding appointments, deliveries, and service updates.
2.4 Improving our website, services, and customer experience.
2.5 Meeting legal and regulatory obligations.
3. Marketing and Advertising
We may use online advertising platforms and analytics tools to promote our products and services and to better understand how our website is used. These platforms may use cookies or similar technologies to show relevant advertisements. You can manage advertising preferences through your browser or the relevant platform settings.
4. Communication
When you provide your contact details, we may use them to contact you regarding your enquiry, quote, order, installation schedule, or service-related matters. Where permitted by law, we may also share information about our products or services that may be relevant to you. You can opt out of marketing communications at any time.
5. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. This includes physical, electronic, and administrative safeguards. While we make every effort to protect your data, no online transmission or storage system can be guaranteed to be completely secure.
6. Third-Party Services and Links
Our website may contain links to third-party websites or services. We are not responsible for the content or privacy practices of external sites. We recommend reviewing the privacy policies of any third-party websites you choose to visit.
7. Disclosure of Information
We do not sell your personal information. We may share your information only in limited circumstances, such as:
7.1 Where required by law, regulation, or legal process.
7.2 To protect our legal rights, enforce our terms, or respond to legal claims.
7.3 With trusted service providers involved in delivery, installation, payment processing, or IT support, where necessary to provide our services.
7.4 To prevent or investigate suspected unlawful activity or security issues.
8. Access and Correction
You may request access to the personal information we hold about you and request corrections if the information is inaccurate, incomplete, or out of date. Requests can be made using the contact details provided on our website.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or services. The latest version will be published on this page, and changes will take effect from the date of publication.
Contact Us
If you still have queries or concerns about your privacy, feel free to get in touch with us. We will do our best to ensure your queries are resolved and you feel safe visiting and using our website.
Company Name: Auto Gates and Fencing
Address: 195 Prospect Highway, Seven Hills NSW 214
Email: sales@autogatesandfencing.com.
Phone: (02) 9674 4118/a? / + 0412 063 259